Terms, Conditions, and Policies

These terms set out the legal rights and obligations for both us and you in relation to our services. Please read each of these policies carefully.

Privacy Policy

How we look after your personal data, your privacy rights, and how the law protects you.

Hosting Acceptable Use Policy

The terms of usage for our hosting services.

Hosting Terms & Conditions

The terms and conditions for our hosting services.

Hosting Service Level Agreement

Our standard service level agreement for our managed services, including web hosting, and managed WordPress plans.

Support Ticket Priorities & Service Levels

This document defines how support requests are categorised, prioritised, and serviced. All support tickets are handled in accordance with this framework.